Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Right Dose! The terms "we", "us" and "our" refer to Right Dose. Right Dose operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Right Dose is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services. However, colors or product appearance may differ depending on your device and display settings.
We do not warrant that the appearance or quality of any products or services purchased will meet your expectations or be identical to the images displayed on our website.
All product descriptions are subject to change without notice. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Right Dose reserves the right to accept or decline your order at its sole discretion.
Your order is not accepted until we confirm acceptance and successfully process your payment. Please review your order carefully before submitting, as cancellation requests may not be possible once an order has been accepted.
If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at checkout.
All purchases are subject to our Return & Refund Policy.
You represent and warrant that purchases are for personal use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions may change without notice.
Unless otherwise stated, prices do not include taxes, shipping charges, customs duties, import fees, or other governmental charges.
You agree to provide accurate payment and account information and to promptly update any information necessary to complete your purchases.
You represent and warrant that:
the payment information you provide is accurate;
you are authorized to use the payment method;
charges will be honored by your payment provider; and
you will pay all applicable charges, including taxes and shipping fees where applicable.
SECTION 5 - SHIPPING AND DELIVERY
Orders are typically processed within 1–3 business days before shipment.
We ship worldwide using USPS as our primary shipping carrier.
Estimated delivery times are:
United States Standard Shipping: 2–4 business days
International Standard Shipping: 3–4 business days
Express Shipping: 1–2 business days (available for eligible destinations)
Shipping times are estimates only and are not guaranteed. Delays may occur due to weather, customs clearance, carrier delays, holidays, or other circumstances outside our control.
Once your order has been transferred to the shipping carrier, title and risk of loss pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, branding, text, graphics, images, videos, logos, product designs, and website content, are owned by Right Dose, its licensors, or affiliates and are protected by applicable intellectual property laws.
These Terms permit personal, non-commercial use only.
Nothing contained within these Terms grants any license to use our intellectual property without prior written permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
These tools are provided "as is" and "as available" without warranties of any kind.
Use of any optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for examining or evaluating their content and assume no responsibility for third-party materials, products, or services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Right Dose is powered by Shopify.
However, all purchases are made directly with Right Dose, not Shopify.
You acknowledge that Shopify is not responsible for any aspect of your purchases or transactions with Right Dose.
SECTION 10 - PRIVACY POLICY
All personal information collected through our Services is governed by our Privacy Policy.
Because our store is hosted by Shopify, Shopify may also process certain personal information in accordance with its own Privacy Policy.
SECTION 11 - FEEDBACK
If you submit suggestions, reviews, comments, ideas, or other content, you grant Right Dose a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content.
You also warrant that:
you own the submitted content;
you have disclosed any compensation received for it;
it does not violate the rights of any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.
We reserve the right to correct these errors at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may not use our Services for unlawful purposes, including but not limited to:
violating applicable laws;
infringing intellectual property;
transmitting malware or spam;
providing false information;
harassing others;
attempting unauthorized access;
interfering with the operation of our Services.
Violation of these Terms may result in immediate suspension or termination of access.
SECTION 14 - AGENTS
If you deploy automated agents or bots to access our Services, they must:
identify themselves appropriately;
not impersonate humans deceptively;
not bypass CAPTCHAs;
not circumvent restrictions on automated systems.
SECTION 15 - TERMINATION
We may suspend or terminate access to our Services at any time without prior notice if these Terms are violated.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented through our Services is provided for general informational purposes only.
Except where expressly stated, all Services and products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Right Dose, its affiliates, employees, contractors, licensors, partners, and service providers shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our Services or products.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Right Dose, Shopify, and our affiliates, officers, directors, employees, contractors, licensors, and partners from claims arising out of:
your violation of these Terms;
your violation of applicable law; or
your misuse of our Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 20 - ENTIRE AGREEMENT
These Terms of Service and any policies posted on this website constitute the entire agreement between you and Right Dose.
SECTION 21 - ASSIGNMENT
You may not assign your rights under these Terms without our written consent.
We may assign these Terms without notice.
SECTION 22 - GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States.
SECTION 23 - HEADINGS
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO THESE TERMS
We reserve the right to update or modify these Terms of Service at any time by posting revisions on this website.
Your continued use of our Services following any updates constitutes acceptance of those changes.
CONTACT INFORMATION
Store Name: Right Dose
Address: 5730 S Semoran Blvd, Orlando, FL
Email: support@rightdosesupplements.com
Phone: +1 (407) 634-5360
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (EST)
We respond to all support emails within 24–48 hours. Weekend inquiries are handled on the next business day.