Refund policy
30-Day Easy Returns
At Right Dose Supplements, we want every customer to feel confident and satisfied with their purchase. If your item isn't quite right, we offer a simple and hassle-free return process.
Return Policy Overview
Return Window
You have 30 days from the day your order is delivered to initiate a return.
Condition
Items must be unused, in their original condition, and returned with all original packaging.
Easy Returns
Our support team will guide you step-by-step through the return process.
Territorial Scope
This Return and Refund Policy applies to purchases made worldwide.
Return Costs
Defective or Incorrect Items
No cost to you. This includes items that arrive damaged, defective, or incorrect.
Customer Remorse (Change of Mind)
You are responsible for the actual cost of return shipping. This applies if:
You ordered the wrong item.
The product does not meet your expectations.
You no longer want the item.
Shipping costs are non-refundable.
Restocking Fee
We do not charge any restocking fees.
How to Return an Item
1. Contact Us
Email support@rightdosesupplements.com with your order number and reason for return.
2. Pack Your Item
Repack the item securely with all original packaging, accessories, and documentation.
3. Send It Back
Follow the instructions provided in your return authorization email and ship your package using the designated return method.
Refund Process
Inspection
Once your return is received, we will inspect it to ensure it meets our return conditions.
Refund
If approved, your refund will be processed within 7 business days. Depending on your payment provider, it may take an additional 5–7 business days for the refund to appear on your original payment method.
Exchanges
If you would like to exchange your item for a different variation or product, contact our support team and we'll assist you as quickly as possible.
Non-Returnable Items
Certain items may be marked as non-returnable for hygiene or safety reasons. These items will be clearly identified on the product page before purchase.
Questions?
Visit our FAQ page or contact our support team at support@rightdosesupplements.com
Contact Information
Store Name: Right Dose Supplements
Address: 5730 S Semoran Blvd, Orlando, FL
Email: support@rightdosesupplements.com
Phone: +1 (407) 634-5360
Customer Service Hours
Monday to Friday: 9:00 AM – 5:00 PM (EST)
We respond to all support emails within 24–48 hours. Weekend inquiries are handled on the next business day.